Hello, dealer address: First floor of Nanfeng Garden, Huiming South Road, Shaoguan City, Guangdong Province, Tel: 13794655563.

You can also log in to Huangming’s official climate improvement mall to consult Huangming’s official customer service online

In terms of after-sales, dealers in various places are bound by the Huangming Solar After-sales Agreement.

Dealers are clearly stipulated in the after-sales service agreement:

1 Provide users with qualified installation and maintenance parts in a timely manner: maintenance parts are provided free of charge during the warranty period; outside the warranty period, no Distribution prices are provided, and dealers charge users for accessories according to the charging standards stipulated by Huangming.

2 Strictly follow the requirements of this agreement and the standards stipulated by Huangming, provide users with prompt, timely, high-quality and thoughtful services, eliminate users’ worries, ensure user satisfaction, guide users on the correct use of products, and introduce daily routines Maintenance and maintenance knowledge.

3 In installation and maintenance services, all auxiliary machines, accessories and components specified by Huangming shall be used.

Bear the responsibility and losses caused by your own work errors.

Since you have not specified the specific region, solar model, price of accessories, and whether the warranty period has expired, it is difficult for us to make a specific judgment. You can specify.

4. There is a fixed service telephone number and a 24-hour service hotline, and Huangming after-sales service standards and service management systems are implemented to ensure that normal information is provided 48 hours a day

If you have any questions, Welcome to ask questions on Huangmingzhi Enterprise Platform, and I will answer them in time.