When the seller complains of malicious infringement by his peers, after the complaint is successful, the other party cannot complain again. Malicious complaints mostly come from unfair competition among peers and buyers' dissatisfaction with products, logistics and services. If the other party maliciously complains about you, you can complain to Taobao on the premise that you really have no infringement. After finding out the truth, Taobao will decide that the complaint is invalid and revoke your punishment, that is, the complaint is successful. And this person can't complain about the same product again after the complaint fails, but others can still complain about the product, so take precautions.

If the brand complains about trademark infringement, as long as you have registered the trademark before, don't worry. You can submit relevant materials to prove the legitimacy of this trademark when you appeal. Taobao will consider your appeal passed when accepting it. After that, the brand cannot make a second complaint on the grounds of trademark infringement. As long as it is legally operated, it should boldly safeguard rights.

If there is infringement, you should prepare a complaint immediately after receiving it. There must be sufficient materials to prove that the seller has not infringed (including purchase vouchers, anti-counterfeiting code inquiries, and factory authorized sales certificates, etc.). ). If you encounter violations that you can't handle, you can pay attention to BZ Taobao complaints, solve all violations at once, and avoid the trouble of repeated complaints.