Dear user! ?

Think this may happen because the machine was not completely shut down when shutting down. You can set the system to clean boot mode to troubleshoot. The specific setting method is to press the win R key, enter msconfig, and select Disable All under the Startup tab. Under the Services tab, check Hide all Microsoft? services, select Disable All, shut down and view, if clean boot mode Normally, you can select the loading items and services one by one, confirm the items that cause the shutdown to fail, and uninstall or disable the corresponding software. If the clean mode is normal, you can try adjusting it yourself. For specific methods, you can refer to:

If there are still abnormalities, it is recommended that you reinstall the system. For related driver downloads, it is recommended to download from Lenovo’s official website: /lenovo/wsi/Modules/Drive.aspx?intcmp=I_F_Driver

If your problem still cannot be solved, it is recommended that you call Lenovo after-sales customer service: /Public/ public_bottom/contact.shtml

I hope it can help you and wish you a happy life!