In addition, the United States also implements an unconditional refund system. If you buy something from the store, you can return it even if you feel bad after using it for a few days. When you return it, the clerk will apologize. Moreover, the class action system in the United States is very perfect, which can gather infringed individual consumers to sue enterprises that infringe on consumers' rights and interests. It may be a little boring to say this. Xiao m tells a specific case. Let's feel the extent to which the United States protects consumer rights.
1In February 1992, 79-year-old Stella Libeck bought a cup of coffee at a McDonald's shop for 49 cents in a car driven by her grandson. After leaving the restaurant, she wanted to add some sugar and milk powder to her coffee, so he put the quilt between his knees, holding the sugar and milk powder in one hand and lifting the cover of the quilt in the other. Just then, a mistake, a cup of very hot coffee spilled all over her, causing many burns.
Is China's punishment for the proliferation of counterfeit goods too light? See how Americans punish them.
Afterwards, Rebecca's daughter wrote a complaint letter to McDonald's, demanding compensation for medical expenses and lost time for taking care of patients, amounting to $20,000. However, McDonald's only agreed to pay $800 for "comfort" Liback took McDonald's to court. With the help of lawyers, the court ordered McDonald's to compensate Liback for 640,000 US dollars (about 4.2 million yuan).
If the United States is too far away from China, let's take a look at how South Korea and Japan, two neighboring countries of China, crack down on fake and shoddy products. South Korea's Trademark Law stipulates that the act of manufacturing and selling fake and shoddy goods and infringing on the rights and interests of trademarks and brands constitutes a crime of infringement, and can be punished with imprisonment of not more than seven years or a fine of not more than 654.38 billion won (550,000 RMB).
In addition, Japan's behavior of making fake and shoddy products is also a tough hand! Japan's Trademark Law and the Law on the Prevention of Unfair Competition stipulate that it is forbidden to sell, manufacture and import counterfeit and shoddy products, and it is forbidden to hold counterfeit products for the purpose of sales. Offenders will be sentenced to less than five years of criminal detention or a fine of less than 5 million yen (about RMB290,000); The legal person violates the law, and the maximum fine is1500,000 yen (about RMB 8.57 million); In addition to criminal punishment, civil liability may also be investigated.
Some people will say that if the punishment is too severe, the market economy will lose its vitality, but Xiao M believes that only when consumers are respected and their rights and interests are fully protected can enterprises have a foundation for survival and create fine products.