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Which department should you complain to if you are cheated in the live broadcast room?

How to report fake goods sold during live streaming

You can report it to the industrial and commercial department or next to the complaint section of the Consumer Protection Association.

If you encounter fake goods being sold during a live broadcast, you can handle it according to the following:

1. The anchor sells fake goods in the live broadcast room. If consumers want to protect their rights, we can contact customer service. Negotiate returns.

The anchor sells fake goods in the live broadcast room. If the negotiation fails, consumers can directly call 12315 to protect their rights.

If the items purchased in the live broadcast room are fake, you can first negotiate with customer service. If you are not allowed to return the goods, you must take up legal weapons to protect yourself.

According to regulations, if consumers purchase goods through online trading platforms and encounter counterfeit goods, they can claim compensation from either the seller or the online trading platform, or require both parties to bear joint liability for compensation. In practice, for the convenience of safeguarding their rights, consumers generally choose to sue online trading platforms.

What are the penalties for selling fake goods on live broadcast?

Those who make illegal gains from selling fake goods through live streaming are relatively large or there are other serious circumstances, may be sentenced to a fixed-term imprisonment of not more than three years and fined; those who are particularly serious or whose illegal gains are huge will be sentenced to three years A term of imprisonment of not more than ten years and a fine.

It is illegal to carry fake goods in live broadcasts. If you are suspected of selling goods with counterfeit registered trademarks, you need to bear criminal responsibility.

According to the provisions of the "Criminal Law", anyone who knowingly sells goods with counterfeit registered trademarks and obtains a large amount of illegal income from selling counterfeit goods will be sentenced to fixed-term imprisonment of not more than three years and fined. Anyone who makes illegal income from selling counterfeit goods has a huge amount. shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years, and shall also be fined.

The online anchor is suspected of selling counterfeit goods with registered trademarks, and has also violated consumers' right to know.

When the anchor sells goods on live broadcast, he is obliged to review the quality of the product. If the products recommended by the anchor are false advertisements and cause harm to the rights and interests of consumers, the anchor must bear joint and several liability.

The anchor signs a contract with an agency or starts a company to operate his own company. He explains the products through live broadcast, attracting viewers in the live broadcast room to buy, and achieves the purpose of live broadcast to bring goods. If the anchor knows or should know that the products selected by the organization or company are counterfeit and shoddy products, but still sells them, and meets the statutory criminal conditions, he will be guilty of the crime of producing and selling counterfeit and shoddy products;

In summary, the above As mentioned above, you can complain and report to the industrial and commercial department or the Consumer Protection Association, and you must actively protect your own legitimate rights and interests

Legal basis: According to the "Consumer Rights and Interests Protection Law", consumers can use online trading platforms to If you encounter counterfeit goods when purchasing goods, you can claim compensation from the seller or the online trading platform, and you can also require both parties to bear joint liability for compensation. In practice, for the convenience of safeguarding their rights, consumers generally choose to sue online trading platforms.