When consumers buy food, they must carefully check the production date and shelf life of the food. If expired food is found, you can call 123 15 to complain, report or appeal to the industrial and commercial department. If it is found that the seller is still selling expired food, consumers can follow the provisions of Article 96 of the Food Safety Law.

123 15 management responsibilities of industrial and commercial departments:

Accepting complaints about infringement of consumers' legitimate rights and interests in purchasing and using commodities or receiving services under the jurisdiction of the administrative department for industry and commerce: accepting reports of economic violations such as infringement of consumers' rights and interests, manufacturing and selling fake and shoddy commodities, unfair competition, commercial fraud, false advertising, trademark infringement, counterfeiting and shoddy.

Classified according to the nature of complaints and reports, promptly issued supervision to the internal functional departments of the jurisdiction, and collected feedback: organized on-site mediation of consumer complaints and reports, and provided a command and dispatch platform for handling sudden and urgent major events.

Publish hot spots of consumer complaints, issue consumer warnings, and correctly guide consumption; To be responsible for sorting out, analyzing, reporting statistics and managing reserves of complaints and reports; Workers of relevant social organizations, trade organizations and market entities that protect consumers' rights and interests may also demand compensation of ten times the price from producers and sellers.