With the continuous progress of society, the use of the letter of guarantee is increasing. The letter of guarantee is generally a document issued by an individual or unit to a higher-level organization or collective when there is a guarantee. Let's refer to how the guarantee is written. The following is the electronic product quality guarantee I collected for reference only. Let's take a look. Electronic product quality guarantee 1
Dear customer:
First of all, thank you for choosing our products!
since its establishment, Xi' an hangjia electronics co., ltd has always positioned product quality as the core of the company's participation in market competition. it is this successful positioning and the strong product quality awareness of all employees of the company that makes our company have certain influence in the lightning protection industry.
the company has established a strict quality inspection system according to the product quality requirements. The company strictly controls and manages all links related to product quality, establishes scientific inspection procedures, and quantifies inspection indicators, with the responsibility to people, so as to ensure the company to continuously and stably produce qualified products. The company strictly controls the raw materials, eliminates the "three-no-products", selects the products of famous brands at home and abroad, establishes strict product process indicators, and establishes a good supply-demand relationship with suppliers.
Xi' an Hangjia Company has established a regular employee quality training system to learn new knowledge and information of quality management, establish the quality consciousness of every employee, and regulate their own behavior, from a solder joint and a wire to a whole machine, and be meticulous and strive for perfection. The quality inspection department has established standardized inspection procedures, equipped with advanced and perfect inspection equipment and means, and inspected in strict accordance with the procedures, and made every link of product quality inspection well, so as not to let an unqualified product leave the factory.
on this basis, we also make the following promise for you: all customers who buy our Hangjia series surge protectors will provide relevant technical support free of charge for life to help them install and solve problems in the application process.
if the products we provide have quality problems, they can be returned within one month (according to the purchase contract) and are not artificially damaged within two years, we will unconditionally replace them with new identical products (according to the purchase contract).
xx company
xx, xx, xx, 2
XXXX company assures you that all our products are produced in strict accordance with the ISO9 certification management system, and now we provide the following quality assurance for the products produced by our company:
1. Our company guarantees that the products will be strictly inspected for all indicators before leaving the factory to ensure that the qualified rate of products reaches 1%.
2. Our company guarantees that within one year after the product is installed, debugged and accepted, if the product itself has quality problems, our company will be responsible for free maintenance. If the product exceeds our warranty period, we will also provide you with corresponding paid services within a reasonable range.
3. In any of the following circumstances, free warranty is not granted, but reasonable paid service can be implemented.
* beyond the warranty period; * can't provide proof of purchase;
* damage caused by failure to use and maintain according to the requirements of the product instruction manual (pay special attention to water ingress, breakage and man-made damage);
* the customer repairs or dismantles the product without authorization, or the customer entrusts maintenance personnel not designated by the company to repair or dismantle the product;
* damage caused by using irregular and inferior communication cables;
* The product fails or is damaged due to irresistible disasters such as floods, fires, lightning strikes and earthquakes;
* other failures or damages not caused by the product itself.
4. If there are problems in the use of the product, our technicians will answer them. If it is a product quality problem, our company promises to give a clear answer or solution within 24 hours, and it needs to be handled on site during the warranty period to ensure that it will arrive at the scene within 48 hours.
xxxxxxxx company
Tel: technical support: electronic product quality guarantee 3
Dear customer:
First of all, thank you for choosing to buy our products!
in order to ensure the product quality, clarify the product quality responsibilities of both buyers and sellers, ensure the product quality is qualified and ensure the product safety, the following guarantees are made:
1. The product quality provided by our company shall be implemented according to the technical standards specified by the buyer in principle. When the buyer does not have the specified technical standards, our company will implement them according to the current national standards, and provide the buyer with product samples, and provide the products to the buyer with the consent of the buyer, and ensure the stability and gradual improvement of product quality.
2. the supplier shall provide the buyer with a copy of the production license and business license stamped with the official seal of the supplier.
iii. the supplier shall provide the buyer with a copy of the product standard stamped with the official seal of the supplier.
iv. the supplier guarantees that the products it supplies meet the legal quality standards, and is responsible for the quality of the products. when necessary, it provides the buyer with necessary quality information, such as product inspection reports and other relevant information.
5. The product packaging and registered trademarks of the supplier conform to the relevant provisions of the state.
VI. The buyer shall store the products strictly according to the storage conditions indicated on the product packaging, and the buyer shall be responsible for the product quality problems caused by the buyer's poor storage and maintenance of the products.
VII. When consumers complain about product quality problems, the supplier shall actively cooperate with them to solve them properly. If it is really the responsibility of the supplier, the supplier shall bear all the responsibilities and expenses.
VIII. Handling of quality disputes (problems):
The buyer shall inspect the products of the supplier in strict accordance with the established technical standards to ensure the fairness and scientificity of the inspection, and keep the remaining samples that fail the inspection for one week.
our company will be responsible for the losses caused by the use of the products that are really quality problems of the suppliers.
if it is really the supplier's production quality problem and it is not used, it will be solved through negotiation between the supplier and the supplier (return or reduce the price).
IX. This product quality guarantee shall come into effect when the supply contract is signed by both parties, and shall be terminated at the same time when the business is terminated.
xx company
xx year, xx month, xx day.