In today's society, agreements are more and more widely used in life, and signing agreements is the guarantee for resolving disputes. So how to write the relevant agreement? The following are six after-sales agreements I collected for your reference, hoping to help friends in need. After-sales agreement 1
Party A:
Party B:
Party A sells various brands of mobile phones (mobile phones) of Party B as an agent. In order to cooperate with mobile phones to improve sales and do a good job in after-sales service of mobile phones, Party A and Party B, in line with the principles of equality, mutual benefit, efficient cooperation and common development, have reached the following agreement on after-sales service in addition to fulfilling their respective rights and obligations and in accordance with the National Three Guarantees Law on Mobile Phones.
1. The three guarantees of the mobile phone host are valid for one year. The validity period of the three guarantees of accessories is: 6 months for battery, 1 year for charger, 3 months for data cable and 3 months for earphone cable;
2. The validity period of the three guarantees is calculated from the date of issuing the invoice, and the time delayed due to repair and no spare parts to be repaired is deducted.
3. Party A shall indicate the details of the after-sales maintenance machine, and Party B shall complete the maintenance and return it to Party A within 7 working days after receiving the maintenance machine. Special circumstances shall be settled through consultation with Party A and the owner.
4. In case of maintenance for more than two times, Party B shall unconditionally change the machine (except software) for Party B according to the three-guarantee policy.
5. Party A shall provide spare machines to users after sale, and then Party B shall be responsible for refurbishing the spare machines to Party A, but the refurbished machines shall not affect Party A's second sale.
2. Party A and Party B cooperate through friendly negotiation. If there are any matters not mentioned above, you can supplement them below. This agreement shall come into effect as of the date of signing, in duplicate, with each party holding one copy.
Party A: Party B:
(seal) (seal)
After-sales Agreement Chapter 2
Party A: xxxxxxxx
Party B: xxxxxxxx
Party A and Party B have reached the following trademark registration agency service agreement through negotiation.
1. Party A formally entrusts Party B to serve as an agent for the application for registration of Party A's trademark in category * * *. For details of the registered trademark, please refer to the Application for Trademark Registration and the Power of Attorney for Trademark in the annexes to this Agreement.
2. after accepting the entrustment, party b shall be responsible for completing all the work of trademark registration agency, and shall safeguard the legitimate rights and interests of party a and protect the business secrets of party a.
3. This trademark agency service takes the form of classified services, with the specific items as follows:
1. Trademark design fee
2. The following methods are selected for trademark inquiry:
All-in-one inquiry for trademarks is conducted according to □ Chinese □ English □ Chinese and English items, and all-in-one inquiry fee is RMB.
□ The trademark inquiry fee is calculated according to the actual number of inquiries, with Chinese yuan, English yuan or pinyin yuan each time.
3. The trademark application registration fee is RMB, the expedited registration fee is RMB, and the lump-sum registration fee is RMB.
the above items cost RMB.
iv. mode of payment
after signing the agreement, party b will immediately charge party a the trademark agency service fee of RMB.
5. Party A shall guarantee the legality of the registration application materials provided. If the materials provided by Party A are distorted, Party A shall bear all losses and legal responsibilities.
VI. If Party A has any change, such as enterprise change, enterprise reorganization, contact address change, telephone number change, etc., it must notify Party B and go through relevant change procedures. If Party A fails to notify Party B in time, Party A shall be responsible for the consequences.
VII. If the registered trademark applied by Party B on behalf of Party A is rejected by the State Trademark Office or needs to be deleted, Party A shall decide whether to apply to the Trademark Review and Adjudication Board of the State Administration for Industry and Commerce for rejection, review or deletion; If Party A decides to apply for rejection of review or deletion, Party A and Party B may sign another entrustment agreement.
VIII. This Agreement is made in duplicate, with Party A and Party B holding one copy respectively. Matters not covered can be supplemented after negotiation.
IX. Supplementary terms:
Party A:
Party B:
After-sales Agreement on XX, XX, XX. Chapter 3
Party A: xxx Lighting Co., Ltd.
Party B:
In order to further improve the after-sales service of xxx products and relieve the worries of the majority of dealers in the course of operation, Party a agrees to authorize party b as the special maintenance point of party a in _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
2. according to the after-sales service standards and accessories distribution standards, party a provides party b with inventory protection and some commonly used accessories for party b to use when serving customers and offline customers in the sales process (with accessories list and after-sales service standards attached).
3. Party A provides Party B with a maintenance fee of _ _ _ _ _ _ yuan/month, and Party B must maintain the xxx products of customers according to Party A's after-sales service standards. If customers complain because of violating the service standards, they will be punished according to 5 yuan.
4. after replacing accessories for customers or customers, party b shall properly keep the damaged accessories, and regularly exchange the old ones with the new ones. party a will give them one-to-one equivalent replacement according to the variety and quantity of the old accessories returned by party b.
5. The parts replaced by Party B shall meet the replacement requirements of Party A. If the parts are replaced beyond the replacement standard of Party A, the expenses of the parts shall be borne by Party B..
6. At the end of each sales year or when the cooperation agreement between the two parties is suspended, Party B shall return all the revolving parts provided by Party A to Party A free of charge. In case of shortage, Party B will make up the shortage according to the ex-factory price of Party A..
7. at the beginning of the next sales year, party a will re-lay the accessories according to party b's sales demand.
8. this agreement is made in duplicate, which shall come into effect with the signatures and seals of both parties, and the agreement shall be valid until.
9. Matters not covered shall be settled by both parties through negotiation.
party a: xxx lighting co., ltd. party b:
representative:
date: date: after-sales agreement article 4
party a:
party b:
payment method:.
detailed responsibilities of both parties:
1. If Party B finds that the varieties received are not in conformity with the provisions of this contract or the quality of the samples previously provided, Party B may exchange or return the goods, and the freight shall be borne by Party A at the same rate as when Party A delivers the goods to Party B. If the returned varieties are insufficient, Party B shall deduct them from Party B at the contract price. If the quality is different from that issued by Party A, it shall not be returned.
2. If Party B finds that the quantity is insufficient or the packaging is damaged and causes omissions when receiving the goods from the carrier, please communicate with Party A immediately before receiving the goods, and Party A can bear the losses caused by omissions.
third, the goods are sent to.
iv. when the goods are delivered to party b this time, it will take about days from the effective date of the contract.
5. when party b uses the varieties provided by party a, party a is responsible for guiding the use methods and technical ingredients of the varieties.
if there is no objection, the above terms and conditions will come into effect after being returned to party a with the seals of both parties. if the varieties sent by party a to party b fail to meet the reasons specified in this contract, the losses incurred shall be borne by party b.
Party A (official seal): Party B (official seal):
Legal representative (signature): XXX Legal representative (signature): XXX
After-sales Agreement Article 5
(Party A) and (Party B) have reached the following agreement on home maintenance of computer equipment:
Equipment situation: < (detailed equipment list can be attached)
2. broadband access network type: _ routing * * * enjoyment: ■ Yes □ No
3. LAN connection, network * * * enjoyment and printing * * * enjoyment.
1. Cooperation content:
Party A will hand over the computers, computer basic systems and computer network lines of this unit to Party B for maintenance, and Party B will provide on-site service to provide on-site maintenance and maintenance services for Party A's above equipment.
II. Obligations of Party A:
1. Party A shall provide Party B with detailed equipment-related information, such as machine warranty card or machine serial number, when signing the contract. If the machine hardware maintenance and replacement during the warranty period is undertaken by the manufacturer or the seller. Party B, as the spokesman of Party A, communicates with the after-sales party of the merchant.
2. Party A shall notify Party B of the relocation or change of the equipment caused by the change of office space due to work needs, and get Party B's approval.
3. Without the consent of Party B, Party A shall not arbitrarily adjust or disassemble the hardware equipment or change the system software settings.
4. Party A shall keep in touch with Party B and receive Party B's staff for on-site maintenance, and answer Party B's questions about equipment failure. Provide working place and necessary facilities (such as power supply and lighting, etc.) for Party A's technicians, and keep important information in the computer properly.
III. Obligations of Party B:
1. Maintain and troubleshoot the computer hardware equipment, computer basic system and computer network lines in Party A's office.
2. provide installation and maintenance of common software, such as Office, PhotoShop, QQ, Mail and other common software.
3. when necessary, provide computer hardware upgrade plan. With the consent of Party A, it will be implemented free of charge (the expenses for purchasing related hardware shall be borne by Party A).
4. Maintain Party A's equipment regularly, conduct spot checks and maintain its normal working condition.
5. In case of hardware failure of Party A's conventional equipment and time-consuming maintenance, Party B can lend spare machines or spare parts according to its own conditions to ensure the normal work of Party A.. The longest time limit for lending parts or equipment is 15 days, and the model is not specified.
6. if the special application software fails, party b shall, as the technical spokesman of party a, assist party a to communicate with the software supplier to solve the problem. And strive for the best interests for Party A..
7. Party B promises to strictly abide by national laws and regulations and keep any information about Party A absolutely confidential.
8. after each service provided by party b to party a, party b shall fill in the "service record" on the spot, truthfully reflect the specific service items and sign it by both parties.
9. Every Monday to Friday from 9: to 18: (excluding festivals and holidays) is the standard time for Party B to perform this contract. Weekly routine inspection and maintenance day is a week (if weekly routine inspection is not included, please fill in)
1. When Party A's equipment is seriously out of order and cannot be repaired on site, Party B must take it back for maintenance, and Party B needs Party A's consent. If the replacement of parts may affect the function, performance and price of office equipment, Party B shall negotiate with Party A for approval. The cost of replacing parts shall be borne by Party A, and Party B is obliged to provide the quotation of parts for Party A's reference and confirmation. Party A shall sign for the use of the equipment after the replacement parts are repaired.
all hardware sales items: all kinds of new accessories such as card, memory, CPU, hard disk and monitor are guaranteed for one year. Second-hand accessories are not guaranteed. All toner cartridges, ribbons, ink cartridges, etc. are not guaranteed, and the purchase and replacement shall be signed by Party A for confirmation.
11. The service fee and material fee for wiring works caused by Party A's adjustment of seats and weak current lines (including network, telephone, monitoring, etc.) due to work needs are not within the scope of this contract, and Party B needs to make a separate quotation and fill in an application purchase form before construction is carried out.
12. since party b does not have the qualification for the construction wiring or circuit maintenance of 22V high voltage, any maintenance and wiring of 22V high voltage or lighting circuits and air conditioning circuits are not within the service scope of party b.
13. In view of the privacy of customers, Party B is not responsible for the storage and future reference of Party A's passwords. Party A shall transcribe the account names and passwords of all users by itself. For all password changes, Party B can only cooperate in operation, but not take the lead.
14. Party B's service project does not include data recovery commitment. Party A shall back up all data by itself. In case of data loss due to failure, Party B will try its best to make technical rescue, but will not guarantee or promise the result.
15. party b will only repair and maintain the basic operating system, common application software and network line faults. All kinds of special financial software, enterprise-specific software, such as foreign trade and tax software, are not included in the service scope. (such as Kingdee, UFIDA, Suda, housekeeper, Fumeng, Futong Tianxia, Ente, etc.), if such software fails, Party A will contact the software supplier or service provider to handle it, and Party B will do its best to cooperate and assist, but will not be responsible for the results. After-sale agreement 6
Party A: Juno Semiconductor Equipment (Shanghai) Co., Ltd.
Party B:
Party A is based on the principle of mutual benefit with Party B.. From the date of signing this contract, Party A shall serve Party B in the following ways. Including equipment purchased from juno company in Japan, and equipment beyond the warranty period.
first, the content of after-sales service:
The number of tours: twice a year, the first March-April and the second September-October.
calibrate the equipment that detects the error exceeding the standard.
overhaul of all the equipment of our company.
free software upgrade.
second, the daily service is free of labor costs for daily damaged parts and boards.
All damaged boards are repaired free of charge. Customers mail the boards to be repaired to Shanghai, and Party A will mail them to Party B after repairing them according to the situation. The round-trip mailing fee shall be borne by Party B and the actual replacement material fee shall be charged.
only the materials actually damaged in the maintenance process are charged, and the price list has been published on Party A's website.
party a shall provide the substitute board, and the substitute board shall be recovered after maintenance. The round-trip postage is borne by Party B..
party a shall provide the repair report.
if on-site service is required, party b shall pay the actual transportation fee, accommodation fee of 2 yuan/day/person, and travel allowance of 1 yuan/day/person; And that cost of repair the device.
do free calibration for ab-1.
third, the charging standard:
1-25 1 yuan/Taiwan/month for ordinary customers
9 yuan/Taiwan/Taiwan/month for ordinary vip customers within 26-5.
51 silver vip customers-8 yuan within 1.