First, Canadian geese practice double standards. A woman in Shanghai bought a down jacket in Canada Goose Store, but found that there were serious quality problems in this dress, not only the wrong trademark embroidery, but also many problems such as open thread and asymmetry. When the woman applied for a return, she was rejected by the merchant. However, this lady found that when shopping in the online flagship store, she can return it. Why can't a physical store? Why should Canadian geese implement double standards?
Second, the explanation of Canada Goose. In addition, according to consumers' understanding, when Canadian Goose is sold in other places outside China, it can be returned or exchanged except in the physical store in China. In response to this double-label behavior, Canada Goose also explained that buying in an online physical store can intuitively feel the quality, so it does not provide a return service. If it is online shopping, you can return it because you can't directly see the quality. This behavior has aroused the dissatisfaction of consumers.
Third, it infringes on the legitimate rights and interests of consumers. In view of this double-standard behavior, it has attracted the attention of Shanghai Consumer Protection Committee. It is understood that the Shanghai Consumer Protection Committee has interviewed Canada Goose, and they submitted an application to the headquarters, and women can return it. However, their terms were not corrected in time. In response to this behavior, the Shanghai Consumer Protection Committee replied and is preparing for a second interview.
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