China Merchants Bank's credit card loss reporting replacement process is as follows:
If your credit card of China Merchants Bank is accidentally lost, please dial the credit card number of China Merchants Bank: 400-820-5555, select "Report the loss of credit card" and make a request for reporting the loss to the customer service of China Merchants Bank. Customer service will ask you to provide your ID number and name for verification. You can report the loss of your credit card after verification. Re-registration procedures can also be completed through the hotline.
In addition, it should be noted that the loss reporting of China Merchants Bank's bank credit cards is a charging business, and the charging standard for loss reporting is RMB 60 yuan/card. If you need to reissue a new card after reporting the loss, you need to pay an additional fee of 65438 yuan +05 yuan/card. The reissued credit card will be mailed to your billing address in about ten working days. If express delivery is needed, you need to pay the courier fee in 20 yuan.
How to reissue China Merchants Bank Card?
If the one-card card of China Merchants Bank is lost, in order to ensure the safety of account funds, you can dial 95555 first and select "4" to report the loss orally. If you can't dial 95555, it is recommended that you add the city area code of your account before dialing or directly dial 028-95555 or 0755-95555. Any branch of China Merchants Bank, online banking and mobile banking can also report the loss of one card orally, with no limit on the number of reports and no handling fee. Copy of ID card can't apply for written loss reporting and replacement card.
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1. Oral loss reporting will automatically become invalid at 24: 00 on the fifth day (inclusive). Please bring the original proof of account opening to any counter of our bank as soon as possible for "reporting the loss in writing" and get a new card.
2. If you can't report the loss in writing in time, it is suggested to report the loss orally again within the validity period of oral loss reporting to ensure the safety of the card, and the validity period of each oral loss reporting is extended by 5 days.
3. If the card is retrieved, it is necessary to cancel the oral loss report in advance. Please bring your ID card and one-card card to any branch of China Merchants Bank (no agency).
Please call customer service to report the loss of China Merchants Bank's credit card, and you don't need to provide documents.
How to reissue the lost credit card of China Merchants Bank?
Call China Merchants Bank customer service to report the loss. (The telephone number is on the website of China Merchants Bank).
If a password is set, it is generally not dangerous to lose it. You can ask them to reissue the card on the grounds that the magnetic stripe is worn, so there is only the replacement fee for the new card in 20 yuan, and there is no loss reporting fee in 60 yuan.
What if China Merchants Bank loses its credit card?
Please follow the following three steps to remedy the loss of China Merchants Bank's credit card: \ Step 1: Report the loss immediately or temporarily freeze \ If you find that your credit card is lost, you should immediately call the customer service phone of China Merchants Bank to report the loss or temporarily freeze it, so that even if someone else finds it, your credit card cannot be used \ Step 2: Report the loss officially \ Whether it is reported by phone or temporarily frozen, it can only last for about 24 hours. If the cardholder still can't find the credit card during this period, he should report the loss of the credit card at the nearest outlet of China Merchants Bank within the validity period. It should be noted that there is a charge for reporting the loss of credit cards, generally around 60 yuan. When reporting the loss officially, the cardholder should fill in the application form for reporting the loss, submit his identity certificate and pay the loss reporting fee. If the cardholder finds the credit card after reporting the loss, he can cancel the loss reporting, but the paid loss reporting fee will not be refunded. Step 3: reissue a new card. If the cardholder can't find the original credit card after reporting the loss, he can apply for a new card from China Merchants Bank. If the cardholder's original credit card is associated with automatic repayment, insurance payment and other businesses, be sure to remember to update the information in time.
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