Telephone generally has several contents:

1。 Verify whether to swipe the card;

2. Promote commemorative coins and financial products. Telephone banking services of China Bank include: inter-account transfer, bank voucher service, payment agency, financial information inquiry, personal account data inquiry, personal check guarantee, passbook loss reporting, password modification and personal company foreign exchange transactions. In the future, fixed deposits, small pledged loans, reminder services and other banking services will be launched one after another.

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What is telephone banking?

Telephone banking refers to a service provided by banks to customers. Customers can handle banking business by telephone, regardless of time and place.

The main functions of telephone banking are: account inquiry, loss reporting and payment stopping, credit card authorization, transfer, etc. The computer can automatically process the customer's request and convert the processing result into voice and transmit it to the customer.

Telephone banking is a high-tech emerging abroad in recent years. It is the basis of realizing the modern management of banks. It closely connects users with banks through telephone, a modern communication tool, so that users don't have to go to banks. No matter when and where you dial the telephone number, you can get other services provided by telephone banking (transaction inquiry, application technology, interest rate inquiry, etc.). ).), after the bank installs this system, it can improve the service quality of the bank, increase customers and bring better economic benefits to the bank.

The role of telephone banking:

Telephone banking can not only provide you with convenient and fast telephone self-service transaction functions, but also provide you with financial consulting services. You can enjoy the financial services provided by Bank of China anytime and anywhere by calling the national unified bank telephone number "95566" set up by Bank of China.

Customer Service Center (95566 Telephone Banking) is an important channel for China Bank to communicate with customers: on the one hand, it provides you with convenient telephone self-service transaction function, on the other hand, it can also provide customers with comprehensive and meticulous financial consulting services. Customers only need to dial the national unified telephone banking number "95566" opened by China Bank, and they can enjoy all kinds of financial services provided by China Bank anytime and anywhere.