1. Our national 24-hour service hotline: 955 1 1 turn 3.

2. National credit card 24-hour service hotline: 955 1 1, extension 2 (overseas hotline:+86-755-2959551/).

3. VIP service hotline: 40088955 1 1 (overseas hotline: +86-2 1-388249 10)

4. One account card service hotline: 955 1 1 turn 3 to 4 (overseas hotline: +86-2 1-38 134040)

Second, how to quickly turn Ping An customer service phone into manual service?

Call Ping An Bank at 955 1 1- and press 9 for manual service.

955 1 1 is the national unified customer service number of Ping An Bank, which integrates automation and manpower. There are two ways: self-service voice service and manual service.

Automatic voice service includes: personal business, securities business, corporate business, loss reporting, credit card business, VIP service, fund transaction and gold transaction.

Manual services include: incoming calls (account inquiry, personal loan information inquiry, loss reporting, contract transfer, complaint handling and difficult problem solving); Outbound calls (customer care, collection, customer survey, insurance product sales, wealth management product promotion, etc.). ).).

Customers can log in to our telephone banking via fixed telephone or mobile phone to check account balance, account transaction details, bank-enterprise reconciliation and modify telephone banking password.