I bought a set of commemorative coins at the Postal Savings Bank, and I feel cheated. How should I protect my rights?
I also met this one, and the parcel has been signed for. I called me on November 29th. I didn't know why until I received the courier on the 6th recently and put it in the guard room. I didn't open it until I saw that it was this thing. At that time, I was still puzzled. As a result, I was forced to spend 498 yuan in 12 installments and paid more than 4 yuan a month. Later, I called 488958 and said that I would be transferred to the postal sales. (The caller didn't answer) I called 958 several times and asked about the electricity The sales department called 46183629 several times and finally got through, but I couldn't transfer it after the sale. The after-sales department said for a long time, and then said that some related personnel called me back later, and no one answered for a long time, and then called the after-sales department several times, and finally got a call back from the so-called related personnel, arguing for a long time and saying that they agreed to return the goods, but the postage had to be borne by themselves. Why is it that I don't want to buy it? Why do I have to pay or reject the postage? Packages that have been opened for one day cannot be rejected. I said I wanted to call the police and hung up the phone and asked 9558 where the credit card was opened to report it to the relevant police station. Then the customer service there was nervous and forced for a long time. Then the related person who called back called and quarreled for a long time and agreed to let me pay on delivery. During this period, I called 12315, but no one answered. Later, I left a message saying that I called the CBRC 166279113, and no one answered the phone. I really called the police station and said that I would report the case to my place of residence (then I called 9558 to ask about the place of residence, and then the other party was nervous, so the relevant personnel solved it for me). Now the bank is so bluffing and forced to spend. Is it amazing? It's best to tell the people you met about your experience. One of you got through to the CBRC and reported him at 12315. It's so irritating.