The 24-hour customer service telephone number of rural credit cooperatives is unified nationwide: 96596. The future development prospect of bank customer service is also very good, and the grassroots positioning is to train the most talents. Bank customer service technology is high. Unlike physical departments, each department manages a business. Customer service basically needs to know everything, because customers only make one phone call. You need to know all the financial knowledge of bank customer service, not as an operator, savings, company, loan, foreign exchange, wealth management, bank card, credit card, fund, stock, gold business, offshore business, insurance, etc.

1. How to check the bank card balance of rural credit cooperatives:

ATM self-inquiry: ATM self-inquiry is a basic inquiry method with a wide audience. The holder of the bank card carries the bank card to any ATM, inserts the bank card into the scanning position, inputs the password, and operates according to the system prompts to inquire the balance.

(1) Telephone inquiry: Telephone inquiry is a relatively simple inquiry method, which is suitable for cardholders who can't read or use ATM skillfully. The cardholder only needs to call the customer service number of the bank card of the rural credit cooperative (usually the customer service number is on the back of the bank card) and follow the specific voice prompts to check the balance of the bank card.

(2) Counter inquiry: Cardholders can bring their ID cards and bank cards, and consult relevant staff during the working hours of rural credit cooperatives to inquire about the balance.

(3) Mobile phone WeChat inquiry: This inquiry method is mostly used by young people. The official account number of WeChat of local rural credit cooperatives can be used to check the balance by binding the bank card account number according to the specific instructions. Rural credit cooperatives in some areas are not allowed to open WeChat official account service.

2. How to report the loss of bank cards of rural credit cooperatives:

(1) Oral loss reporting: If the customer cannot report the loss to the original bank in time for various reasons, he can report the loss orally by telephone. However, customers need to go to the bank to go through the relevant procedures within the prescribed time limit.

(2) Report the loss officially: Once the customer finds that the savings card is lost, he needs to take it with him immediately.