The CCB credit card statement has been set up as an electronic statement, but the bill is not sent to the mailbox.

There are three possibilities: 1. The bill is not issued. 2. The email address is incorrect. 3. The email was considered spam. You can check your email first, and then call customer service to ask how to send CCB’s monthly credit card statements to your mobile phone

1. Go to the bank branch to apply for a bill change message to be received as a multimedia message;

< p> 2. If you have opened online banking: Log in to CCB Online Banking - Credit Card - Credit Card Management - Bill Transmission Method - MMS.

Note: The credit card must be in my name, and the mobile phone number must be consistent with the number filled in when applying for the credit card. Otherwise, you need to go to the branch to modify the credit card contact number. How to modify the CCB credit card email statement

To modify the credit card statement delivery method of CCB, you can choose the following methods:

1. Personal online banking customers can log in to personal online banking and select "Credit Card - Card Manager - Message Service Customization", check the corresponding delivery method as needed in the bill delivery method column.

2. Log in to mobile banking, go through "Special Services - Message Service Customization", select the "Credit Card - Bill Transmission Method - Customization" menu to set it. How can I receive consumption bills by mail if I don’t have a CCB credit card?

Go to your local People’s Bank of China and print out a copy of your own credit report. Check to see if there is a credit card on it. By doing this, you will know whether your information has been leaked or someone has used your information to open a credit card. Why can’t you see the CCB credit card e-statement in your email?

The CCB e-mail statement is in the attachment of the email. In PDF format, download the attachment first, and then you need to install PDF reading software on your computer before you can read it.

Hope this helps!

When will the CCB credit card application statement be reissued to the mailbox?

I recently made an electronic statement, and after applying to the bank, Generally, you can receive it within 3 working days. Please reorganize your mailbox and take a look.