The China Merchants Bank Credit Card Center has set up a number of different 24-hour service hotlines for customers with different card types to provide credit card telephone services. The credit card service hotlines that customers with different card types can use are as follows:

1. China Merchants Bank credit card 24-hour service hotline: 400-820-5555

2. Commercial card 24-hour hotline: 400-820-5558

3. Black gold VIP 24-hour service Special line: 400-988-9888

4. Unlimited VIP 24-hour special line: 400-800-0888

5. American Express Platinum VIP 24-hour special line: 400-809-5555

6. Platinum VIP 24-hour hotline: 400-888-5555

In addition, China Merchants Bank’s credit card customer service hotline 400-820-5555 is usually used by mobile customers and is used for bank reservations. Just use the mobile phone number you left to dial the number. If you use a landline to call customer service, you should dial 800-820-5555.

In addition, China Merchants Bank also recommends credit card customers to use the official website of China Merchants Bank Credit Card Center, the website address for the computer is , and the website address for the mobile phone is; or use the official WeChat account of "China Merchants Bank Credit Card". These channels can also instantly check account bills, points, quotas and other information, and handle related business.