If the credit card is lost, it is recommended to call customer service immediately to report the loss or freeze the account to protect the safety of your credit card funds. After the telephone report is lost, you should go to the bank to formally report the loss within three days. If the cardholder confirms that the original credit card cannot be found, he can apply for a new card from the issuing bank.
1. Report the loss orally
If the cardholder can't go to the Bank Card Department in time, he can report the loss by phone, but he must formally report the loss at the business outlet of China Construction Bank within 72 hours, otherwise the loss will be automatically released after 24 hours.
2. Loss reporting outlets
If the cardholder loses his bank card, he can apply for reporting the loss at the nearby business outlets of China Construction Bank. Any branch of CCB can apply for loss reporting without going to the card issuing branch. The application for loss reporting by outlets belongs to formal loss reporting. The formal procedures for reporting the loss are as follows: the cardholder fills in the application for reporting the loss, submits his identity certificate, and pays the loss reporting fee and the loss reporting replacement fee. All economic responsibilities before and within 24 hours after the loss of the card are borne by the cardholder. If the cardholder finds the bank card after reporting the loss, he can cancel the loss reporting item. Fill in the application for cancellation of loss reporting, and the original loss reporting fee and loss reporting replacement card fee will not be refunded after cancellation of loss reporting.
Matters needing attention
Change the card when it expires: Longka (dual currency) bank card is valid for 3 years and will be invalid when it expires. For your convenience, CCB will issue you a new card 1 month before your card expires. If you don't want to use the card after its expiration, please call the 24-hour service hotline of China Construction Bank 1 0 months before the expiration.
Change your card in advance: If your card is about to expire in 3 months, and you need to change your card in advance for special reasons such as going abroad, please call the 24-hour service hotline to apply for it and destroy the original card. CCB will change your card in advance and issue you a new card.
Broken card replacement: When your card can no longer be used due to breakage, breakage, degaussing of magnetic stripe or wrong signature, you can apply for a new card; Please call CCB's 24-hour service hotline to apply for card replacement, and each new card needs to pay the card replacement fee in 20 yuan; Please destroy the old card yourself to avoid unnecessary losses.
Guide to overseas emergency card replacement: If the card is lost or stolen during overseas travel, please call our customer service hotline to report the loss. We will report the loss for you immediately, and the loss will take effect immediately.
I lost my credit card. What should I do if I want to reissue a card?
First, once the credit card is found lost, you must immediately call the customer service phone of the issuing bank to report the loss or temporarily freeze it through its voice or manual customer service. This is mainly to prevent someone from stealing credit cards.
Generally, you should go to the bank to report the loss within three days. Why can't you just go to the bank to report the loss? Because in general, banks can't provide immediate replacement service for loss reporting.
When you go to the bank to formally report the loss, you need to bring your ID card. I will go to the bank in person, fill in the application for loss reporting at the bank and pay the loss reporting fee. If you are lucky enough to find a credit card after reporting the loss, you can report the loss, but the reported loss fee is generally non-refundable.
If it is inconvenient for you to do it yourself, you can also ask others to do it for you, but you need to write a power of attorney yourself.
Of course, there are also banks that can report the loss directly by phone without going to the bank in person.
3. It takes about 10~ 15 days to make a new card and send it. After the new card is received and activated, the old card will be invalid regardless of its loss or damage.
Extended data:
If the credit card is lost, it will take about two weeks to reissue the offer. Report the loss first, then reissue it. At that time, you only need to call the customer service phone of the relevant bank, press the 0 key or other service keys, and then transfer to the worker service, so as to realize the business of reporting the loss.
After the replacement is confirmed, you can receive the new card in about two weeks. After reissue, it will take about half a month from business card printing to card sending.
The issuing bank sends the card by ordinary post, which is relatively slow and the area is not too far away. It can be received in one week. If it is a remote area, it will take more than a week, such as Xinjiang and other places.
Matters needing attention after credit card replacement:
1. After the credit card is reissued, the current credit card is different from the previous one, so the transactions related to the previously lost credit card need to be transferred, and the modified ones need to be modified. This must be taken care of.
2. After you reissue the credit card, you must take good care of the reissued credit card.
When using a credit card, you must spend rationally according to your actual situation. Don't blindly swipe your card and cherish your credit.
Baidu Encyclopedia-Credit Card Loss Reporting Method
How to reissue the lost credit card?
If the credit card is lost, you can ask the customer service of the issuing bank to report the loss temporarily, and then reissue it. The card will be locked for a certain period of time, but will be automatically unlocked after the expiration. At present, the temporary loss reporting of most banks is free of charge, but after the temporary loss reporting, if it is necessary to formally report the loss and reissue the card, a handling fee of around 50 yuan will be charged.
After reporting the loss, bring your cash and ID card to the designated business outlets to find a staff member to reissue it. Report the loss first, then reissue it. At that time, you only need to call the customer service phone of the relevant bank, press the 0 key or other service keys, and then transfer to the worker service, so as to realize the business of reporting the loss. After the replacement is confirmed, you can receive the new card in about two weeks.
Extended data:
Loss reporting method:
1, call the customer service phone to report the loss. Call the customer service phone on the back of the credit card, enter the loss reporting area, and make a loss reporting request to the bank credit card customer service. The customer service will ask the ID number and name for verification, and the credit card can report the loss after verification. Credit card loss reporting is a charging business, and the charging standard for loss reporting is RMB 60 yuan/card.
2. Report the loss in the business hall of the bank.
Phoenix. Com- What if I can't find my credit card?
How to reissue the lost credit card? Can the lost credit card be reissued at the bank? This concludes our introduction. I wonder if you found the information you need from it?