2. After the registration is completed, you can see my complaint (like) information at the user name in the upper right corner of the screen, and click the "I want to complain" button on the left arrow.
3. After clicking "I want to complain", the website will pop up a reminder with an explanation in front. The premise of complaining on the website of the State Post Bureau is that you have complained to the enterprise, and the complaint is fruitless or dissatisfied. We click "Continue to complain" and you can tell us the problems you encountered in the express delivery process.
4. After entering the page of filling in the complaint information, fill in the basic information of the complaint, such as address, courier company, complaint reason, etc. The picture below shows the courier company randomly selected by the author. Don't take it seriously In addition, if the complaint channel is blocked, you can choose "Complain to the enterprise" and click "Next" (where * is required).
5. Then fill in the complaint result, date and other information, and click "Next" when finished.
6. Now we will get down to business. Fill in the complainant's name, mobile phone number, sender's contact information, recipient's contact information, courier number, complaint content, evidence and other information truthfully. Click "Submit" after writing, and the complaint is completed.
7. After that, wait patiently for the courier company to apologize or other processing results. After the courier company contacts you, the complaint website of the State Post Bureau will call you to ask if you are satisfied with the handling result of the courier company. When you are satisfied, the complaint will be over.