With the rapid popularity of credit cards, cases of fraudulent use are also emerging one after another. As a leading brand in the domestic credit card industry, China Merchants Bank Credit Card has innovatively launched the "one-click card lock" function to prevent credit card theft at the account level. It has also built a six-layer security protection system to provide holders with "one-stop" account risk prevention services. Protect the security of the holder’s credit card account.

According to industry insiders, this is the first function independently developed by a bank in China that allows users to fully control their cards by themselves. It can help users shield themselves from the risk of fraud at the account level: anyone who uses this function will The holder can perform one-click locking or personalized locking settings on the card, and the corresponding card limit will be immediately adjusted to 0, making it unusable. No matter what techniques the fraudsters use, they will not be able to complete the card payment. The "One-Click Card Lock" operation process is very convenient. The holder only needs to download the Palm Life App and bind the credit card, and click under the "Card Payment" - "Card Manager" - "One-Click Card Lock" tab to activate it. "One-click card lock" function. As a result, holders can safely manage their credit card accounts anytime and anywhere, and their experience is quickly improved.

Currently, China Merchants Bank’s credit cards have implemented six-layer protection measures before, during and after swiping the card, providing holders with a “one-stop” card risk prevention solution. Before swiping the card, China Merchants Bank credit card holders have launched "lost card protection" and "safety protection" services to deal with possible theft. In addition, users can also close the account spending channel through the "one-click card lock" function. .

During the card swiping process, China Merchants Bank Credit Card combines big data to realize multi-dimensional 7*24-hour uninterrupted transaction monitoring of the holder, card and merchant. After swiping the card for a transaction, based on the card usage, CMB Credit Card will prompt the user for the transaction through multiple channels, including but not limited to WeChat, SMS and other reminder methods. Among them, the WeChat customer service platform also provides account information inquiry, temporary limit application, exchange, etc. Cards and many other businesses provide customers with a more convenient business processing experience; at the same time, for holders who log in to credit card online banking and activate the email spending reminder function, China Merchants Bank Credit Card will send an email to the designated mailbox the next day to complete the confirmation, providing comprehensive protection Use your card safely.

In addition, China Merchants Bank Credit Card also relies on artificial agents, "intelligent micro customer service" and mobile life App and other channels to realize the "robot interaction + agent manual" closed-loop service model, providing holders with 24-hour Customer service protects card holders’ card transactions around the clock.