If a credit card is lost, you should report the loss to the ICBC Credit Card Center as soon as possible and freeze the funds in the card promptly to avoid economic losses. ICBC will be responsible for compensation for any transaction losses incurred after the loss report takes effect.

1. ICBC credit card loss reporting procedures

If your ICBC credit card is lost, please immediately call the ICBC customer service hotline (95588)/gold card VIP hotline (4006695588) or through Loss reports can be made through ICBC business outlets, online banking, mobile banking and other electronic channels. If you need to apply for a new card after reporting the loss, please go through the re-issuance procedures in accordance with the regulations.

2. ICBC credit card loss report handling fee

ICBC credit card loss reporting handling fee: 20 yuan/card, special card 10 yuan/card; ICBC Platinum Card, ICBC Card, ICBC Card, ICBC American Express Centurion Platinum Card, business card 10 yuan/card.

3. The role of ICBC credit card loss reporting, card replacement and automatic repayment

After the ICBC credit card is reported lost and replaced, if the card number changes, if the transferred account is Peony Credit For credit cards and Peony quasi-credit cards, ICBC will make automatic repayments based on the replacement card number; if the transferred account is another type of account, ICBC will apply to ICBC to sign an automatic repayment agreement again within the specified time.