Open Ping An Pocket Bank APP and complete login verification. After successful entry, find the credit card option.

Click the floating "Smart Customer Service" logo on the lower right to complete the authentication.

Enter the "manual customer service", contact the manual customer service to give feedback that your credit card is restricted, and ask for lifting the restriction.

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Ping An Bank Credit Card is the first credit business launched after Shenzhen Commercial Bank merged with Ping An Bank and changed its name to Shenzhen Ping An Bank. In addition to the basic functions of credit card, such as credit consumption and cash advance, it also has many unique functions to provide cardholders with all-round security protection covering "safe consumption, safe home and safe travel".

Full protection of consumption loss 72 hours before Ping An Credit Card reported the loss.

If your credit card is lost or stolen, you can apply to our bank for compensation for the loss of the stolen card within 72 hours before reporting the loss, regardless of whether confidential transactions are set up.

Full guarantee for the loss of cash when the credit card is robbed-if the cardholder is hijacked by gangsters and forced to disclose the credit card password in the cardholder's name under the threat of gangsters, the life and health are seriously threatened, resulting in the loss of the credit card being borrowed in advance by gangsters through ATM machines or bank counters, the cardholder can apply to the bank for compensation.

You can choose the transaction password.

When you activate the card, we will set the "signature only" consumption mode for you. If you choose "password+signature", please call the 24-hour customer service hotline to apply for settings. After setting the transaction password, you can also modify the password through our ATM, CDM deposit machine, 24-hour customer service hotline or visit our credit card website.

Home security

All credit card holders of Ping An Bank can enjoy the protection of family property theft and emergency rescue. As long as you activate the card and successfully swipe it once (unlimited amount), you can get free insurance for family property theft and malicious damage to door and window locks. Gold card holders can also get emergency rescue for the theft of cash, gold and silver jewelry to protect your home safety.

Travel worry-free protection

As long as you use your Ping An Bank credit card gold card to pay 100% of the current flight (not limited to domestic and international flights) or pay more than 80% (including 80%) of the tour group fee (including air transportation mode), you can get the aviation accident insurance protection of up to 2 million yuan.