In the process of using the bank card, not only can it not be traded, but the system also prompts the bank to refuse to trade, which means that the money in the card cannot be withdrawn or transferred. In this case, we need to find out the reason first. Let's take a look at the regulations of China Everbright Bank in this respect.

What if Everbright Bank Card prompts the bank to refuse the transaction?

I. The identity document is valid and expected to be updated:

For customers who use domestic resident ID cards to open accounts, please update their ID card information in the Settings-Update ID field of mobile banking through my mobile banking page.

Two, contact telephone number, domicile (habitual residence) or work unit address, occupation need to be updated:

1 Savings card customers can complete all fields of customization-information and settings-personal information modification through the home page of mobile banking;

Credit card customers can live my page through sunshine and improve the field of data management.

3. The card has been locked by a key:

1 Savings card customers can unlock it through the fields of all customization-account service-one-button card unlocking on the home page of mobile banking;

Credit card customers can use the sunshine life selection page. In the card management, click one button to unlock.

The above is the introduction of Everbright Bank Card prompting the bank to refuse the transaction. I hope it will help you. If your bank card can't be used, but you don't know what the situation is, you can consult the bank customer service in time.