Abnormal reason of Ping An credit card account: 1. The problem with Ping An Credit Card itself may be that Ping An Bank's credit card has been degaussed. If it is often stored with metals, sharp things and various cards, it will easily lead to degaussing of credit cards. 2. Ping An Bank may have frozen the card. This requires customers to reflect on whether they have done something that violates the credit card rules of Ping An Bank. For example, it is a large amount of frequent cash, overdue repayment and so on. 3. Another possibility is that Ping An Bank controls the risk of cardholders. Once the bank feels that the cardholder may be at risk, the bank will take risk control measures against the cardholder. 4. The serious personal credit problem is also one of the reasons for the abnormal Ping An credit card account.