It is to provide one-stop financial services to global credit card customers through online channels and platforms, guide customers to use credit cards reasonably, form good card habits, recommend special rights and financial products, collect and feedback customer suggestions, promote service process optimization and enhance brand influence. It is a comprehensive business consultant integrating service experience, asset preservation, credit approval and product marketing.

1. Provide online one-stop question and answer and account management for global credit card customers through telephone, Internet and other platform channels;

2. Recommend high-quality financial products and services according to customer needs and consumption habits;

3. Collect and feedback the problems encountered by customers in the process of using the card to promote internal quality optimization;

4. Other one-stop expansion functions, including asset collection, online marketing and VIP services;