1, job responsibilities of collection personnel 1, and job responsibilities of collection personnel 1. Contact with related customers mainly reminds customers of timely repayment by means of telephone dunning and letter notification; 2. Assist banks and finance companies to collect overdue accounts and maintain the credit of bank customers; 3. Assist banks to verify the accurate information of credit card customers in a professional and standardized way.

Collection is an industry derived from credit card online loan, but so far, in my opinion, the prospect of formal collection is still very bright. According to the central bank's credit card holdings, the per capita credit card holdings are 0.46, and will continue to grow after 20 17. As of 20 18, the central bank issued the "General Situation of Payment System Operation", and the credit card overdue for half a year totaled 75.667 billion yuan. With such a large quantity and a market, collections should be born in the market. The simplest definition of collection is to inform the cardholder (holding an overdue credit card) to return the arrears to the credit card. But the collection is very detailed, such as the overdue time. Generally speaking, accounts that are overdue for less than half a year are called predecessors, those that are overdue for one to three years are called successors, those that are overdue for a long time will generally be sued by banks, and those with insufficient amount will also be designated for collection.