Current location - Trademark Inquiry Complete Network - Overdue credit card - Questionnaire about credit card risks (preferably from the bank’s perspective)
Questionnaire about credit card risks (preferably from the bank’s perspective)

With the rapid development of the credit card business and the continuous growth of the credit card business, the frequency of risks in the credit card business has also increased, and the losses caused to card issuers, special merchants, and cardholders have also increased. The bigger the risk, the more serious the problems involved. Risks in card-issuing banks are mainly their own problems. Card-issuing banks are the source of all problems. Loopholes in the bank's own operations provide opportunities for credit card violators, leading to the continuous occurrence of risks. Banks should strengthen credit card risk management and strengthen legal The supervision of laws and regulations improves the overall quality of employees to prevent violations of laws and regulations and enhances the rights of card issuing banks so that they can operate normally, efficiently and legally. Special merchants play a role as a link between the previous and the following. We should pay great attention to the process of connecting up and down, check every link and block every loophole that may occur. In addition, one's own risks are also an important issue, and the overall quality of personnel should be improved in order to better protect themselves and their rights. Cardholders are the vulnerable group among the three. In addition to paying attention to "self-protection", they should also pay attention to some unreasonable legal provisions, etc., and should have a strong awareness of self-protection. In short, the development of my country's credit card business is not yet very mature, and various laws and regulations are not yet very complete. We should learn more from foreign experience and formulate relevant laws or regulations more from the perspective of safeguarding social public interests and protecting consumers. It stipulates that we cannot just protect the interests of the industry, and we cannot promote the development of the banking industry at the expense of the interests of consumers.

Since Bank of China Zhujiang Branch issued the first domestic credit card (Bank of China Card) in June 1985, it has been favored by public customers due to its convenience and speed. my country's bank card business has made great progress. The card-issuing banks, the number of card issuances, and the transaction amount have all increased significantly. The credit card usage environment has also been greatly improved. Take Shanghai as an example. By the end of 2002, the total number of bank cards issued in the city reached 35.65 million, an increase of 27.5% over the previous year. The number of bank card transactions was 107.5 million, the total transaction amount was 106.5 billion yuan, and there were 3,282 ATMs and 16,938 POS units deployed. In 2002, the number of online bank card merchants increased from 2,184 at the beginning of the year to 5,780, with 16,234 POS units connected to the network. The total number of ATM and POS cross-bank transaction settlements throughout the year was 5,185.72. (According to conservative estimates, by 2007, the total investment in the construction of Shanghai's bank card industry will exceed 10 billion yuan, the total annual output value will reach more than 20 billion yuan, and the number of employees will reach about 30,000)

The credit card business has become one of the most profitable departments of commercial banks. In Western developed countries, credit card business is the main business and main source of profits for many large international banks. For example, Citibank's credit card business revenue accounts for one-third of its total profits, and American Express's Express card business profits account for 70% of the company's total profits.

1. The occurrence of credit card risks

With the further development of the credit card business, credit card risks occur more and more frequently. Risks may exist in many aspects of the issuance, use, and settlement of credit cards. Moreover, with the increase in the number of card issuers, special merchants and cardholders, credit card risks are characterized by wide coverage, diverse risk types, and high hazards. The profits of card issuers are gradually decreasing. In most cases, these losses are The bank's profits are used to make up for it. Therefore, several legal issues related to credit card risks have become prominent.

We know that one of the main reasons for credit card risks is caused by the card issuer itself. For example: In addition to China Construction Bank, which uses two methods to confirm relationships for credit card purchases, Guangdong Development Bank, Bank of China, China Merchants Bank and other banks still use signature confirmation, and cardholders use the card to make purchases. No password is required. These are all loopholes in the card issuing bank’s own operations

......