1, report the loss. No matter how you find out that your credit card has been stolen, the first step is to call the bank customer service immediately to report the loss. In fact, reporting the loss is the most important thing, so as to enjoy the lost card protection service launched by the bank.

2. Check the money at the ATM. You don't need to reissue your card after reporting the loss, but go to the nearest ATM to check your credit card balance. At the same time, it is also the most favorable evidence to prove that the card was on you and where you were later, because the bank can retrieve your inquiry records and videos, which can prove that you were not at the crime scene and the card was on you.

3. Ask the bank to give important documents. Find a place with a fax machine, dial the customer service phone again with the fax machine phone, and ask the customer service to fax you two important documents. Supplementary explanation for account inquiry and non-personal transaction.

4. report the case. Usually, they will not accept reporting to the ordinary police station, and they will pass the buck. The cardholder can report the case directly to the JC Bureau of the city card issuing center where the card application is made. If you don't know your area, you can call customer service and ask him to provide you with your area. The purpose of reporting the case is to help you increase evidence in the process of bank refusal and increase the possibility of successful refusal.

5. Ask the police to file a case and give a receipt. Take the receipt from the police station to the card issuing center for investigation.

Only when the above procedures are combined, the compensation for stolen brushes is most likely to be realized. Don't panic after being stolen, and protect your effective rights step by step.