1, the order status has been paid by the buyer: if the merchant does not deliver the goods, it will arrive 48 hours after applying for a refund.

2. Shipped goods: if the buyer applies for only returning goods without refund, the payment will be received immediately within 5 days after the seller confirms, and the payment will be automatically received after 5 days after the seller does not confirm; If the buyer applies for a refund, the system will temporarily return the money to the buyer's account within 5 days, and the buyer will send the goods to the seller and other sellers for confirmation within one week.

First, Taobao refund to credit card process:

1. The cardholder applies for a refund from the merchant.

2. The merchant agrees to refund.

3. The money will be returned to Alipay first, and the display of frozen balance is not available.

4. Alipay applies for a refund from the bank.

The bank will refund the money to the cardholder's credit card.

Second, all credit cards have a 45-day settlement period. From the date of applying for cancellation, this period is only the pre-cancellation period. If the cancellation is unsuccessful, it is normal to receive a refund, which will be returned to the credit card account.

Because there is a refund, it is impossible to cancel the success without timely handling. Cardholders can swipe their cards or withdraw the refunded money. It is recommended to choose credit card consumption. After all, the refunded money has become overpaid, and there is a charge for taking it out.

3. 1. If the card is cancelled and the account still exists, the refund will be returned to the personal account of the credit card. In this case, it is necessary to restart the credit card in the card department to take out the money in the card or swipe the card, or to set up a new credit card and ask the credit card department to transfer the money in the account to the new card.

2. If the account is cancelled, although the account is returned in the original way after the refund, the account does not exist, and the refund fails, it will be returned to the merchant account. If it is really unclear, it is recommended to contact the customer service of the issuing bank to help me check the transaction details and see the refund situation.

Taobao is a large-scale online retail and business circle in the Asia-Pacific region, which was founded by Alibaba Group in May 2003. Taobao is a popular online shopping and retail platform in China, with nearly 500 million registered users and more than 60 million regular visitors every day. At the same time, the number of online goods has exceeded 800 million every day, with an average of 48,000 items sold every minute. By the end of 20 1 1, the daily turnover of Taobao reached 4.38 billion yuan, creating 2.708 million direct and sufficient employment opportunities.

With the expansion of Taobao's scale and the increase of users, Taobao has also changed from a single C2C online mall to a comprehensive retail business circle including C2C, group purchase, distribution and auction. It has become one of the global e-commerce trading platforms.