Hotel reservation guarantee means that the guest guarantees to come to the hotel to stay, otherwise he will bear financial responsibility, and the hotel should guarantee the implementation of the reservation under any circumstances, and provide the guest with a room as soon as he arrives. Or find a room with similar conditions.

If the guest fails to arrive at the hotel on the expected arrival day and fails to contact the hotel to inform the hotel, the hotel will usually reserve the room until the check-out time of 12 noon the next day and charge the guest a night's fee. room rate.

Extended information:

Hotel reservation guarantee can ensure that guests can get the room they have reserved. If the room type is not reserved, they can request to upgrade to a better room, such as general hotels and superior suites. But if all rooms are available, the hotel must arrange for guests to check in at other hotels.

Guests can obtain hotel reservation services through various methods such as the Internet, telephone, mobile wap, mobile hotel reservation client, etc., and make basic arrangements with the hotel in advance regarding check-in time, room class, and corresponding services. communicate. At the same time, hotels usually require a deposit or the guest's credit card number.