If you buy goods in CITIC Bank Credit Card Mall (you have already placed an order):

1. CITIC Bank will inform you of the acceptance result (success or failure) of relevant orders by SMS or telephone within 3 working days.

2. You can log in to the online mall of CITIC Bank and check the order status in my CITIC Mall.

If your order is successful, the supplier will call you to confirm the delivery before delivery.

After that, regarding the delivery of goods, the delivery status of express mail can be tracked in real time through the express delivery number provided by the goods supplier.