in the process of paying back the money by credit card, many card friends said they encountered some unreasonable treatment. So let's give you a brief talk about how credit card complaints are more effective. I hope it will help after reading it.

How to complain about credit cards is more effective

1. Go directly to the customer service staff of the bank or complain to the issuing bank. Under normal circumstances, when users log on to the official website of the bank, they can find the customer service mailbox, click in to find the complaint item, explain the reason of the situation, leave contact information, and wait for the relevant staff of the bank to contact and handle it.

2. Users can complain to the CBRC. Because the bank's operation is supervised by China Banking and Insurance Regulatory Commission, especially some unreasonable irregularities. Because the CBRC does not accept verbal complaints, users need to make written complaints. Similarly, make things clear and leave your own contact information.

Therefore, when users encounter unreasonable treatment, they can solve it in an effective way to safeguard their rights and interests. Of course, as a cardholder, it is necessary to repay on time after using the credit card, which is the responsibility of the user, otherwise it will be overdue, even if it is collected.

in general, you can complain to the customer service department or the head office or China Banking and Insurance Regulatory Commission. The information should also be well prepared. In the process of complaint, you should explain what is unreasonable, what results you want to apply for, and so on.