1. If you no longer need to use your Telecom mobile phone card, please go to the business hall to cancel it in time.

2. If the package is a prepaid package, it will be automatically canceled if there is no usage and payment record for three months. There is also a postpaid package. This type of package will not be automatically canceled. If the user does not If you need to use it, please take the initiative to bring your ID card to the local telecommunications business office to handle the cancellation business.

3. For postpaid packages or packages with a package agreement period, if the cancellation service is not handled in time, arrears or late payment fees will occur. When the arrears accumulate to a certain amount, Telecom will also resort to legal means. Recover, so in order to avoid trouble and greater losses, it is recommended to use the mobile phone according to the contract. After the contract ends, if you no longer use it, please go through the account cancellation procedures.

4. Postpaid packages will continue to be deducted, which will lead to phone card arrears and personal bad credit records with operators, which will affect the use of future telecommunications services.

Extended information

1. 10000 Telecom Customer Service Hotline: If the account is shut down and the account is not closed, a monthly shutdown fee of 5 yuan will be charged. If the user cancels the account in time, this fee will not be incurred. In addition, depending on the customer's package situation, some can continue to use broadband when the landline is canceled, while others cannot.

2. 12358 Guangzhou Price Bureau hotline: According to regulations, telecom operators can charge a downtime insurance fee, which is a government-guided price charge.

3. 12315 Consumer Complaint Hotline: If consumers do not use their phone numbers and do not want to keep them, they should cancel them as soon as possible to avoid unnecessary charges.

Remember to unbind and then cancel the account

1. The reporter searched online and found that because the mobile phone account was not unbound when the account was canceled, the Alipay account was stolen by subsequent users. Cases happen from time to time. In this regard, telecom operators said that if the mobile phone number is changed, if it is not handled properly, there is a risk of personal information leakage, financial loss and difficulty in retrieving some accounts.

2. After changing your mobile phone number, you must promptly modify the bank card and credit card bound to it. Users can log in to online banking to modify online banking account information and change mobile phone numbers. If your account has been shut down, lost or canceled, you need to bring your bank card and ID card to a bank branch for processing. At the same time, you must promptly change the bindings of various mobile applications before canceling your number.

Reference material: Ifeng.com - China Telecom will quietly deduct five yuan from you if your number is not canceled when the machine is shut down