If a member of CCB's website logs in, there will be a reminder that he forgot his password at the bottom of the login area. After that, you can choose to retrieve the password by email or mobile phone. If you forget your email, you can choose a mobile phone.

If a user I love logs in, it is true that the password can only be retrieved by email. You can try all your used mailboxes and get the best. Do you have a registered personal ID number in your MY love account? If you have uploaded the card design through this account, you need to register your ID number. If you have it, there is another way to get it back, that is, click "Contact us" at the bottom left of the page and ask the website staff to help you get it back. Please fill in the contact number correctly and provide your ID number in the email. After you get it back, the staff will call you back and tell you, usually within 3 working days. If you haven't registered your ID card information at all, you don't need to get it back, just register a new one.