Whether you go to the bank counter to handle business or consult business through telephone banking, the bank will not ask you for the card number and password.
You need to provide your own bank card for counter handling, and you need to enter your own password. The system automatically judges whether it is right or wrong. The bank staff can't ask you for your password, and the bank customer service staff can't see it if you enter it.
Telephone banking requires you to enter your personal ID number or bank card number, and at the same time, you need to enter your password for confirmation. However, the customer service in telephone banking will not ask you to provide all the bank card numbers, because they can see your card number information in the system, and many will confirm the last four digits of the card number with you, and they are even less likely to ask you to give out your bank card password.
situation
A swindler pretended to be a bank customer service, told the customer that the credit card was frozen by phone, defrauded the victim's credit card number, password and verification code on the grounds of inquiring about the credit card status, and finally stole the money. On April 16, Mr. Wang, a citizen of Rongchang, was cheated of 4,000 yuan for revealing his Kaka number, password and verification code.
On the morning of April 17, 16, Mr. Wang, who lives in Rongchang District, Chongqing, suddenly received a call from a number beginning with "955xx", claiming to be a customer service of a bank, saying that "your xx bank credit card has been frozen, please unfreeze it in time to avoid bad credit."
Mr. Wang looked at the official customer service phone number of the bank and was anxious to know the situation from the other party. The other party said that he could check it for Mr. Wang, but he needed the card number and password of his credit card.
Subsequently, the other party said that after the inquiry, Mr. Wang's credit card was indeed frozen, and the thawing needed to be verified, and told Mr. Wang: "You will receive a SMS verification code, please inform this code." Although Mr. Wang had doubts, he was so anxious that he lost his judgment and told the other party the verification code he had received.
As a result, I hung up the phone 1 minute and received a debit message. 4000 yuan was deducted from my credit card. Only then did I find out that I was cheated!