1. Official website query: Log in to the CCB official website, click "Bill Points Query", enter the card number, the last four digits of the mobile phone, and the SMS verification code to query.
2. Customer service inquiry: Dial the CCB customer service number, follow the voice prompts, and transfer to manual so that the customer service staff can help with the inquiry.
3. SMS query: Edit the text message content "114" and send it to China Construction Bank to query points.
4. WeChat public account query: Follow the "China Construction Bank" WeChat public account, click on the credit card, and then select "Points Mall/Points to Realize Dreams" and select the serial number according to the page prompts to query your personal comprehensive points.
5. Bank statement inquiry: CCB will issue credit card statement details every month, which can be viewed through the statement.
6. Mobile app: Log in to the China Construction Bank APP, click "Credit Card" at the bottom of the page, select "Card Services", click "Points Redemption", enter the points mall page and click "Check Points" at the bottom of the page. Available for inquiry.