(Generally 6 months). CCB suspends non-counter transactions. Users need to bring their ID cards and bank cards to the bank counter to handle a transaction (the specific situation is subject to the bank). For non-counter transactions, Business refers to the business that is not handled at the bank counter. For example, electronic banking, ATM machine transactions, etc. are all non-counter services. Users should note that non-counter services will be suspended if the bank card is not used for a long time (usually 6 months).

The application can be processed during the working hours of China Construction Bank. The working hours of China Construction Bank are generally: 9:00 am to 17:00 pm from Monday to Friday. A shift system is implemented on weekends. The specific working hours are subject to the bank

1 Account risk: If there are extraordinary operations on the card, the bank cannot confirm whether the operation was performed by me. Therefore, in order to protect the rights and interests of customers and protect the security of customer accounts, our bank card will be suspended from the counter. Channels other than transactions. In this case, we can contact the bank, indicate to the bank that it was done by ourselves, and apply to lift this status.

2. The account is the account involved in the case: If the account is identified by the public security agency as a money laundering or financial fraud account, it cannot be released at the bank. We need to consult with the relevant judicial authorities to understand the existence of our bank account. question.

3 No transactions within 6 months after opening an account: This is mainly for non-counter transaction channels. The central bank stipulates that for accounts that have no transaction records within 6 months from the date of individual account opening, the bank should suspend non-counter business of the account. In this case, we can bring our ID cards to the counter to lift the restriction. However, this is calculated from the second day of account opening. If it is not used for 6 months after use, it usually will not be affected.

4. Incomplete or expired identity information: When we open a bank account and apply for a card, we need to reserve our basic information, including name, address, ID information, etc. If the information is incomplete, inconsistent with the true identity or If the certificate expires, the bank may restrict over-the-counter transactions. We can bring relevant documents to the bank to complete the information. If the ID card expires, we need to apply for a new ID card.

5 Bank system upgrade: If transactions cannot be carried out due to equipment failure or bank system upgrade of China Construction Bank, we only need to wait for the system maintenance and upgrade to be completed before proceeding. If you are in a hurry, you can go through other channels or go directly to the counter.

If we are unable to determine the reason for suspending non-counter transactions, you can call the bank customer service hotline for consultation. We do not need to Worry too much.