1. If the bad credit record is wrong, you can raise an objection to the credit reporting agency or information provider and ask for correction. After verification, it can be corrected by the credit reporting agency.
2. If the contents of bad credit records are true, the bad credit records shall be kept for five years and cannot be deleted within five years; For more than five years, the credit reporting agency shall be deleted. If it has not been deleted, the party concerned may request deletion.
credit reporting industry regulations
Article 16 The retention period of personal bad information of credit reporting agencies is five years from the date of termination of bad behavior or incident; More than 5 years, should be deleted.
During the retention period of bad information, the information subject may explain the bad information, and the credit reporting institution shall record it.
Twenty-fifth information subjects believe that there are errors or omissions in the information collected, saved and provided by credit reporting institutions, and have the right to raise objections to the credit reporting institutions or information providers and ask for correction.
Credit institutions or information providers that have received objections shall mark the relevant information with objections in accordance with the provisions of the supervision and administration department of credit reporting industry in the State Council, check and handle it within 20 days from the date of receiving the objections, and give a written reply to the dissidents.
After verification, it is confirmed that the relevant information is indeed wrong or omitted, and the information provider and the credit reporting agency shall correct it; If it is confirmed that there is no mistake or omission, the objection mark shall be cancelled; If it cannot be confirmed after verification, the verification and objection shall be recorded.
Twenty-sixth information subjects believe that credit reporting agencies or information providers or information users infringe upon their legitimate rights and interests, they can complain to the local credit reporting supervision and management department of the State Council.
The institution accepting the complaint shall promptly verify and handle it, and give a written reply to the complainant within 30 days from the date of acceptance.
If the information subject thinks that the credit reporting agency, information provider or information user has infringed upon their legitimate rights and interests, they may directly bring a lawsuit to the people's court.