1. ICBC credit card customers apply for accompanying medical services through ICBC official website, mobile banking or bank outlets.

2. After the application is successful, make an appointment to accompany the doctor according to the contact information provided by ICBC.

3. According to the appointment time and hospital requirements, go to the designated hospital and prepare relevant medical information and credit cards.

4. Within the time specified by the hospital, professional caregivers will assist in completing the consultation process and provide corresponding escort services, such as translation, illness explanation and communication assistance.