China Construction Bank is strict about re-issuing bank cards
Almost all banks are similar. There is no saying which bank is strict and which bank is not strict.
If a CCB credit card is lost, you can reissue it. There are many ways to reissue it. Examples of reissue by phone are as follows:
1. Call the official CCB credit card customer service hotline.
2. Follow the voice prompts as follows:
1. Enter the 16-digit ID number according to the voice prompts.
2. Telephone banking password for identity verification.
3. Select the required service.
4. After selecting the loss reporting service, you can then switch to the manual service to process a reissue.
5. Before applying for a new card, verify that the identity information is correct, register the information, wait for the card to be issued, and then collect the card.
1. How to activate a credit card online:
(1) First log in to the online banking page of the bank's credit card and enter the cardholder's password.
(2) Please change your query password promptly after logging in.
(3) After the user’s credit card initial password is successfully modified, please log in to online banking again.
(4) After logging in for the second time, please click on credit card activation and enter the last 3 digits printed on the signature field on the back of the credit card and your home phone number according to the prompts on the page.
(5) After successful activation, enter the 6-digit number as the transaction password according to the prompts.
2. How to check the bank where the account is opened:
1. Query via customer service phone number. Generally, you know which bank you have applied for a deposit or bank card at, but you don’t know the branch information, so you only need to call the customer service number of the bank and ask the customer service staff to find out the information of the bank where you have an account.
2. Online banking inquiry. You can log in to online banking, then select "Account Inquiry", then click "Account Opening Outlet Inquiry", click on your bank card, and then click "Account Opening Outlet" to check.
3. Mobile banking inquiry. You can log in to mobile banking, then select "My Customer Service" and enter the information "How to check the account bank" directly in the customer service interface. The customer service will reply with the query method. Just follow the method given by the customer service to query.
The above is an introduction to the inquiry method of the account opening bank. The account opening bank is the bank that handles passbooks or bank cards and issues cards. When applying for a card, you can ask the bank staff for the name of the bank where you have an account, or you can go directly to the bank door and there will be information about the bank where you have an account.
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Procedure for re-issuing a lost CCB card.
CCB bank card replacement process:
1. After the CCB card is lost, first report the loss by phone. Call CCB customer service hotline (95533) and follow the voice prompts. However, reporting the loss over the phone is not a formal loss report.
2. To formally report the loss, you need to go to any CCB branch in the location where the card is applied for. You do not need to go to the bank where the account was opened. Just bring your ID card.
3. Go to the bank branch, fill in the loss report application form, and report the card loss as required. After 7 days, bring your ID card and loss report form to apply for a new card. However, online banking must be re-opened before a replacement card can be issued. With the new card, the business and all the money in the old card can be transferred to the new card.
4. If your CCB credit card is damaged, you can apply to the bank for a replacement card. If the card is lost, you need to report the loss first and then apply for a replacement card.
Notes on reporting the loss of bank cards: Banks usually charge a handling fee for reporting the loss. You need a bank card to report the loss. If you forget it, you can check it at the card-issuing bank with your ID card.
If a bank card is lost, you need to report the loss first, apply for a new card after a certain period, and you can only withdraw money after getting the new card. Generally, you need to call CCB's credit card customer service hotline to handle the card manually. It will take 3 working days to send the card after the card is created. It will be sent by China Post registered mail. It can usually be received within 10 days. You can request to send it by EMS (express delivery).
What are the main differences between formal loss reporting by banks and verbal loss reporting?
1. Telephone loss reports and verbal loss reports are temporary loss reports. Formal loss reports refer to the customer reporting a formal loss in writing at the counter with the real-name ID and password recorded when opening an account (excluding password loss reports).
2. There is no charge for temporarily reporting the loss of a credit card. The card can be used again after cancellation. A formal loss report will charge a handling fee and cannot be restored after the loss is reported.
3. Temporary loss reports have a validity period, usually 5-7 days. Once the time is up, they will expire immediately. Official loss reports cannot be lifted or restored.
After verbally reporting the loss, the account will be stopped paying, all account transactions will be inoperable, and mortgage deductions will not be possible, but remittances can be received. After formal loss reporting procedures are completed, there are two types of stop-pay cards and stop-pay accounts. If the account is stopped, all payment transactions cannot be operated. If the card is stopped, you cannot save money or consume, but you can make payments and Mortgage deductions.
How to reissue a lost China Construction Bank card
Procedure for reissue of a China Construction Bank card:
1. After the CCB card is lost, first report the loss by calling the CCB customer service hotline. Follow the voice prompts, but reporting a loss over the phone is not a formal loss report.
2. To formally report the loss, you need to go to any CCB branch in the location where the card is applied for. You do not need to go to the bank where the account was opened. Just bring your ID card.
3. Go to the bank branch, fill in the loss report application form, and report the card loss as required. After 7 days, bring your ID card and loss report form to apply for a new card. However, online banking must be re-opened before a replacement card can be issued. With the new card, the business and all the money in the old card can be transferred to the new card.
4. If your CCB credit card is damaged, you can apply to the bank for a damaged card replacement. If the card is lost, you need to report the loss first and then apply for a replacement card.
Notes on reporting the loss of bank cards: Banks usually charge a handling fee for reporting the loss. You need a bank card to report the loss. If you forget it, you can check it at the card-issuing bank with your ID card. If a bank card is lost, you need to report the loss first, apply for a new card after a certain period, and you can only withdraw money after getting the new card. Generally, you need to call CCB's credit card customer service hotline to handle the card manually. It will take 3 working days to send the card after the card is created. It will be sent by China Post registered mail. It can usually be received within 10 days. You can request to send it by EMS (express delivery).
The regulations of each industry are similar. It is divided into temporary loss reporting and long-term loss reporting. Temporary loss reporting lasts for 7 days. Long-term loss reporting will expire after formal loss reporting. Generally speaking, it takes 7 days to report a loss verbally or in writing. The official loss report in writing shall prevail.
After the loss is officially reported in writing, the verbal loss report will automatically become invalid. If there is no written loss report, the account that has been frozen after the validity period will be automatically released, and you can continue to report the loss verbally. If it is an ordinary debit card, the written loss report can be processed immediately (the next day) after it expires. The account will be automatically transferred to the new card, the new card will have a new account, and you can continue to use it immediately after entering a new password. The fee for reporting loss is 10 yuan each time, and the cost of replacing a card is 5 yuan each time. (If you want to continue using the previous account, ask the bank.
When reporting the loss verbally, you need to check the card owner’s ID number, account opening date, balance and other information. The validity period is 5 days. That is, the day when the loss is reported is the first days, until midnight on the sixth day. For example, if you report a loss on the 18th and end at 0:00 a.m. on the 24th, the period in between is the validity period for verbal loss reporting.
This ends the introduction on how to reissue a lost CCB credit card and how long it takes to reissue a lost CCB credit card. Did you find the information you need?