1. Online banking inquiry: Cardholders can log in to online banking www.ccb.com for balance inquiry and credit card bill inquiry.
2. SMS inquiry: The cardholder edits the SMS "4 digits after CCYE# card number" and sends it to the customer service phone number 95533 of CCB Credit Card Center to inquire about the credit card balance of CCB. If you use SMS to check the balance, you must use the mobile phone number filled in when applying for CCB credit card to send SMS. If you encounter any problems when using your mobile phone to check the balance of CCB credit card, you can call CCB credit card at 400-820-0588.
3. Call CCB's toll-free customer service telephone number for inquiry: Cardholders can call CCB's toll-free customer service telephone number for 24 hours to inquire 95533. In addition, the customer service telephone numbers of CCB Credit Card Center are 800-820-0588 and 400-820-0588. If the 400 area is not opened, you can call 02 1-38690588. For international calls, please call 86-28.