Common reasons for failed credit card activation:

1. New customers who apply for a credit card online must bring their ID card, credit card, and mobile phone with the bank’s reserved number to a Ping An Bank branch to verify their identity. Activation;

2. The mobile phone number reserved by the bank is incorrect;

3. The information entered during activation is incorrect.

If you need to inquire about Ping An Bank's credit card business, you can click the link below and select the online customer service icon - credit card in the upper right corner of the homepage or follow Ping An Credit Card's WeChat public account (paxyk95511) for consultation.

/branch/mkt/bankonline/dist/onlineBankless.html#/onlineHome

Response time: 2020-06-09. For the latest business changes, please refer to the official website of Ping An Bank.