1. In case of debit card business problems, you can log in to BOC Personal Mobile Banking or "Bank of China Micro Banking" WeChat WeChat official account to ask questions directly. If sent: balance details.

customer service hotline 95566, call +86195566 overseas.

VIP line (exclusive to wealth and private banking customers) 46895566, and dial +86146895566 overseas.

2. In case of credit card business problems, you can log on to Colorful Life of Bank of China or "China Bank Credit Card" WeChat WeChat official account to ask questions directly. Such as sending: credit card bill inquiry.

the customer service hotline is 46695566. Call +8616685566 overseas.

VIP line 46695569, call +8616686569 overseas.

(Answer time: January 11th, 224)

The above contents are for your reference. Please refer to the actual business regulations.

you are cordially invited to download and use China Bank Mobile Banking APP or BOC Cross-border GOAPP to handle related business.