1. Contact customer service in JD.COM: contact customer service in JD.COM immediately, explain to customer service that the shopping card is bound by others, and provide customer service with the shopping card number, account information and various evidences, so that customer service can solve the problem better.
2. Unbinding application: apply to JD.COM Customer Service for unbinding other people's bound gift cards, provide my account information and reasons for applying for unbinding, and attach relevant evidence.