This team is mainly responsible for directly operating banking business and serving customers. The relevant work content of this team is as follows:
1. Promotion and sales of bank products and services: The direct operation team is responsible for promoting and selling various financial products of CCB to customers, such as savings accounts, loans, credit cards, insurance, etc. , helping customers meet their financial needs.
2. Provide financial consultation and suggestions: The staff of the direct operation team have received training and have professional financial knowledge. They can provide customers with consultation and suggestions on financial planning, investment and financing, risk management, etc. .
3. Customer relationship management: The direct operation team is responsible for maintaining and managing CCB’s customer relationships, establishing customer files, following up on customer needs, and providing personalized financial solutions.