Provide customers with more convenient and efficient services through artificial intelligence technology.

According to the CCB official website, CCB AI Portal is an important innovation launched by China Construction Bank in the field of financial technology, aiming to create an intelligent, efficient and humanized financial service experience through artificial intelligence technology. The platform mainly uses speech recognition, natural language processing, machine learning and other technologies to realize intelligent interaction between customers and banks and provide a variety of convenient services. CCB's AI portal not only provides basic account inquiries, transfers and remittances, financial consulting, credit card repayment and other services, but also supports voice navigation, intelligent customer service and other functions to help customers quickly solve various problems. At the same time, the platform also has intelligent risk control capabilities, which can monitor transaction behavior in real time, protect corporate funds, and improve operational efficiency.