1. Online banking inquiry.
Log in to our personal online bank in the iPhone 13 version of mobile phone iOS 15.0, and select the credit card inquiry function related to credit card service to inquire about your bank credit card transaction details (including unpaid bills and paid bills).
Second, customer service telephone inquiry.
Call the customer service phone of the bank credit card center, consult the customer service staff of the bank, and inquire about your bank credit card bill information.
Third, mobile banking inquiry.
Log in to the mobile banking of Bank of China in the version of iPhone 13 mobile phone iOS 15.0 with your mobile phone, and then you can select the transaction details query in the credit card service to query the outstanding bills and issued bills of your credit card.
The longest bank card transfer record can be checked for five years, because it is stipulated that the bank's transaction record for customers should be kept for at least five years from the year when the transaction was recorded, so the bank metropolis will uniformly clean up the information for more than five years. To inquire about the bank's transfer records, you need to bring your bank card (bank passbook) to the local bank for independent inquiry. If there are special circumstances, you need to explain the specific situation to the bank, and the bank can only inquire after the audit.
The bank card transfer record cannot be deleted because it is an important voucher of the bank. Bank card transfer records are generally kept for 5 years, and may be automatically deleted by banks after 5 years. No matter what kind of transfer, no matter what way, you can't delete the transfer information of the bank card. You can only wait until the retention period expires, and the system will overwrite the transfer record.
The transfer record of the bank card has two functions. First, depositors can clearly know the details of each consumption and quickly understand the whereabouts of personal funds. Second, once depositors have doubts about the transfer of funds in personal accounts, they can quickly verify the transfer records to ensure the safety of funds in depositors' accounts.
Bank card transfer can find the other party. Customers can check at the bank counter with their ID cards and bank cards. It should be noted that if remittance is not made through ATM without a card, the payer's name and account number can basically be found by querying the transaction records. However, remittance without card cannot be inquired. If the customer pays the transfer and remittance through the bank card, the bank card number and the transfer amount can also be found on the other party's bill.