You can call the Bank of China credit card customer service hotline 4006695566, select No. 0 key for manual service, follow the voice prompts to enter the card number or ID number, and check the password by phone and then transfer to manual service.
The above content is for your reference, please refer to actual business regulations.
If you have any questions, please feel free to consult Bank of China’s online customer service.
You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses.