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Why is my Bank of China credit card deactivated?

Reason for stop payment of Bank of China credit card:

Bank of China credit card may be stopped due to the following reasons:

1. The card-issuing branch will comprehensively consider the card usage situation. Stop payment after assessment.

2. Credit card payments are overdue.

3. When Bank of China verifies the transaction with the cardholder over the phone, the cardholder indicates that the transaction is not the person's transaction/refuses to cooperate with the verification/the contact information is invalid/the cardholder is not using the card, etc.

4. The cardholder proactively calls Bank of China Credit Card Customer Service 4006695566 to indicate that the card is not lost but a transaction other than that of the cardholder has occurred.

Warm reminder: If your Bank of China credit card payment is stopped, you can call the Bank of China credit card customer service hotline 4006695566 for further verification.

(Answer time: August 7, 2023)

The above content is for your reference, please refer to the actual business regulations.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GOAPP to handle related businesses.