I. Online Points Redemption Process
1. Open a browser (computer: macbookpro mos 14, open google version 92.0.4515.131), search and open online banking of CCB, enter the homepage of CCB Credit Card Center, and find the "points redemption" button.
2. Click "Redeem Points" to open the redemption window interface, and you can see "Redeem Credit Card Points Gifts" in the lower left corner.
3. Click to enter "Redeem Credit Card Points Gifts" and enter the points redemption page. After the drop-down, you can see "Integral Query Method" in the lower left corner.
4. Click to enter the integral query page, and select the query method to query your credit card integral.
5. After inquiring about your own points, return to the point redemption gift page and choose a gift according to the point amount. For example, select "Jiuyang Noodle Machine", enter the gift introduction page, and click "Redeem Now".
6. Enter the login page. If you have registered, you can log in directly. If you don't have an account, you can register an account. Registration is very simple, just fill in an email address and password.
Second, call customer service to exchange gifts.
1. Call the customer service hotline of CCB.
2. Voice self-service. Enter the credit card number according to the prompt voice, exchange the quantity and quantity of gifts, and then apply for exchange.
Note: The maximum number of applications for convertible gifts by phone is 10. If it exceeds the upper limit, the self-service voice will make the following prompt: "The exchange quantity you entered exceeds the upper limit of today's exchange".
Third, the process of exchanging gifts by SMS.
China Construction Bank credit card holders can exchange your favorite gifts by sending the last four digits of "LPDH# card number # gift number (7 digits) # quantity" to 95533 through the reserved mobile phone in the system.
Note: "#" can be replaced by spaces;
SMS does not support the application for redeeming airline miles and membership points of Jinjiang VIP Program.