Under normal circumstances, China Bank credit cards are packaged and mailed. If the envelope of the credit card you received is unopened or unpacked, please call the customer service hotline 4006695566 and select 0 key to manual service to handle the loss reporting and replacement card for you free of charge.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.